Journey So Far
Change is the only constant! And since it is inevitable, EOS has always embraced it wholeheartedly. At EOS, we have constantly evolved with time, to cater to the dynamic market requirements, to enhance learning and specialize in diverse industry verticals.
These are not just a mere reflection of organizational structural changes, but showcase our flexibility to adapt & support the changing business requirements to grow beyond expectations.
1st captive consumer durable contact center - Godrej Appliance JV with GE
Established as Lawkim Upstream Contact Management - A JV between Lawkim Pvt. Ltd (A Godrej enterprise) & Upstream, a division of US travel major (Rosenbluth International)
Lawkim Upstream Contact Management transitioned to Godrej Upstream Ltd.
Godrej upstream went through management buyout & became Eureka Outsourcing Solutions Pvt. Ltd.
- Diversifying Businesses & Expanding Reach- Focus on Customer Delight- Moving-up the value chain - High-end services & solutions
EOS expanded its operations and presence by setting-up new centers in Thane