Technology Infrastructure

In today’s competitive environment, technology plays a vital role in the success of any organization. A strong technology back-bone is essential for initiation & growth of any organizational process.

EOS is an ISO 27001:2013 (ISMS) certified organization with a strong technology team consisting of software, technical support & network specialist to provide an end-to-end integrated Technology & BPO experience to it’s clients. Some of the basic elements covered as a part of our technology & infrastructure are as follows:

  • Best-in-class physical and technology infrastructure
    • 24*7 support & security
  • Authorized Process/Bay-wise access
    • CCTV Surveillance, Smoke Detectors, Water Sprinklers, Fire Hydrants
  • Multiple partners for telecom, technology (hardware and software)
    • Multiple ISP’s – MTNL, TTML, Airtel, Reliance
    • Dialers – Genesys, Avaya, Altitude and Touch-Star
  • Paperless floors – No paper, mobile, external storage permitted
  • World-class Network Operations Center with well branded routers and switches
  • Structured CAT 6 Gigahertz cabling for Data and Telecom
  • Firewall to protect Internal LAN from Virus, Trojan, Spy-ware and Hackers
    • Secured access (across all mediums – Physical, Desktop, Intranet and Internet)
  • Centralized UPS system