EOS has been a preferred choice for many of our (consumer durables/appliances) Clients in managing their PAN India inbound operations. Our association with the industry is much longer than our existence as an individual identity. Over the years this association has only expanded within multiple verticals for our respective clients & multiplied across various clients in the industry.

One of India’s Largest Consumer Durables Company

  • Managing PAN India Inbound operations for their multiple divisions
    • Appliances
    • Interio
    • Security
    • Motors
  • Managing multiple processes spread across multiple centers
    • Customer service & support
      • Regular & HNI customers
    • Customer experience understanding & analysis
    • Multiple innovative outbound campaigns
      • Enhancing awareness and new products on-boarding
  • Extending experience from Voice to Web to Social Media (WhatsApp)