Online education & e-commerce being a fast growing industry, expect their partners to quickly initiate new processes with the capability to significantly scale-up within a short time-frame. EOS has been working with some of the leading e-commerce & education companies which have been growing exponentially over the months. We have been able to successfully deliver in-line with their scale-up requirements whilst ensuring quality of the process and end deliverables.

One of India’s Largest E-Commerce Organization

EOS is the only provider managing the seller-side of Client's business

  • Primary data research & seller acquisition
  • Seller On-boarding & training support
  • Product listing & categorization

One of India’s Fastest Growing Provider of Online Hotel Bookings

EOS is currently the only provider managing multiple contact center processes for the Client

  • Managing end-to-end customer lifecycle
    • Online enquiry conversion into bookings & reservations
    • Customer feedback calling
    • Call audit, rating & analysis

Asia’s Largest D2H Provider

  • Managing end-to-end Customer Lifecycle (West Zone)
    • Pre-purchase queries/requests
    • Tele-verification & welcome calling
    • Customer Service & Support
    • Customer Feedback Calling
    • Customer win-back, retention & up-selling

India’s Leading Automotive Market for Buyers & Sellers

  • Engagement grew from a pilot to over 500 seats in a short span of 1 & 1/2 Years
  • Supporting in managing multiple campaigns
    • Online enquiries for buyers & sellers connect
    • Lead generation for PAN India services